Privacy policy

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  • 🇪🇺 GDPR

  • 🇬🇧 UK GDPR

  • 📊 Meta / Google / Pinterest Ads

  • 🛍 Shopify

  • 🌍 Vente internationale

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PRIVACY POLICY – MAISON NILÉA

Last updated: February 12, 2026


1. Data Controller

Personal data collected through the website www.maison-nilea.com is processed by:

Maison Niléa – May Barbaran
Sole Proprietorship (Micro-Enterprise)
SIRET: 988 867 099 00018
60 rue François 1er
75008 Paris – France
Email: contact@maison-nilea.com
Phone: +33 9 72 19 74 76

Maison Niléa acts as the Data Controller within the meaning of Regulation (EU) 2016/679 (GDPR).


2. Data Collected

We collect only the data strictly necessary for the purposes described below.

2.1 Identification Data

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

2.2 Order-Related Data

  • Products viewed, added to cart, or purchased

  • Order history

  • Returns and refunds

2.3 Payment Data

Payments are processed via secure third-party providers (Shopify Payments, PayPal, or other approved providers).
Maison Niléa does not have access to full banking details.

2.4 Technical and Browsing Data

  • IP address

  • Device type

  • Browser information

  • Browsing activity

  • Cookies and advertising identifiers


3. Legal Basis for Processing

Processing activities are based on:

  • ✅ Performance of a contract (order processing, shipping, payments)

  • ✅ Compliance with legal obligations (accounting, invoicing)

  • ✅ Your consent (newsletter, marketing cookies)

  • ✅ Legitimate interest (website security, fraud prevention)


4. Purposes of Processing

Your personal data is used to:

  • Process and ship orders

  • Manage payments

  • Provide customer service

  • Handle returns and refunds

  • Prevent fraud

  • Improve user experience

  • Conduct statistical analysis

  • Deliver personalized advertising (with consent)


5. Advertising and Third-Party Tools

Maison Niléa uses:

  • Meta (Facebook / Instagram Ads)

  • Google Ads / Google Merchant

  • Pinterest Ads

These platforms may collect certain data via cookies or similar technologies in order to:

  • Measure campaign performance

  • Enable retargeting

  • Deliver personalized advertising

Such processing is carried out based on your consent through our cookie banner.

You may manage your preferences at any time via our cookie settings or directly through the privacy settings of the relevant platforms.


6. Data Sharing

Your data may be shared only with the following categories of recipients:

  • Shopify (hosting and e-commerce infrastructure)

  • Payment service providers

  • Shipping carriers (Colissimo, Mondial Relay, Chronopost…)

  • Marketing and advertising partners

  • Accounting professionals or public authorities where legally required

We do not sell your personal data.


7. Transfers Outside the European Union

Some data may be transferred outside the European Union, particularly through Shopify or advertising tools.

Such transfers are governed by:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions

  • Appropriate safeguards compliant with GDPR


8. Data Retention

Personal data is retained for:

  • 5 years from your last order or interaction

  • 10 years for accounting and invoicing obligations

  • Until withdrawal of consent for marketing communications


9. Security Measures

Maison Niléa implements appropriate technical and organizational measures to ensure data security, including:

  • Secure Shopify hosting

  • HTTPS encryption

  • Encrypted payment processing

  • Restricted access to personal data

However, no transmission over the Internet can guarantee absolute security.


10. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object

  • Right to data portability

  • Right to withdraw consent at any time

To exercise your rights, please contact:

📧 contact@maison-nilea.com

We will respond within 30 days.

If you believe your rights have been violated, you may lodge a complaint with the French Data Protection Authority (CNIL) or with your local supervisory authority within the EU or UK.


11. Cookies

The website uses:

  • Strictly necessary cookies

  • Analytical cookies

  • Advertising cookies

Advertising and analytical cookies are placed only with your consent via the cookie banner.

You may modify your preferences at any time.


12. Children’s Data

The website is not intended for minors.
We do not knowingly collect personal data from children.


13. Policy Updates

This Privacy Policy may be updated at any time to reflect legal, technical, or operational changes.

The “Last updated” date at the top of this page indicates the latest revision.


🌸 Maison Niléa handles your personal data with the same care and dedication applied to its artisanal creations.