These Terms of Service set out the conditions under which the website www.maison-nilea.com may be accessed and used.
By browsing this website or making a purchase, the visitor acknowledges having read and accepted these Terms in full.
The website www.maison-nilea.com is published by May Barbaran, a micro-enterprise registered under number 988 867 099 00018, with its registered office at 60 rue François 1er, 75008 Paris, France.
Email: contact@maison-nilea.com
Phone: +33 9 72 19 74 76
The website is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada.
The domain name maison-nilea.com is registered and managed by OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.
Maison Niléa strives to ensure continuous access to the website but cannot guarantee that it will be free from interruptions (maintenance, updates, technical issues, etc.).
The website is accessible to any user with an internet connection.
Users agree not to use the website for fraudulent or unlawful purposes.
Products offered on the website are presented and described with the greatest care.
Photographs are non-contractual: slight variations may occur due to the artisanal nature of each creation.
Maison Niléa reserves the right to modify or remove products from its catalogue at any time.
Prices are displayed in euros (€), all taxes included (TTC).
As Niléa operates under the VAT exemption scheme for micro-enterprises, VAT is not applicable in accordance with Article 293 B of the French General Tax Code.
Orders become effective once payment has been validated and are confirmed by email.
Payments are processed via approved providers such as Shopify Payments, PayPal, or any other service indicated on the website.
Transactions are encrypted and secured; Maison Niléa does not have access to customers’ banking details.
All elements of the website (texts, logos, photographs, graphics, design) are the exclusive property of Maison Niléa or its partners and are protected by intellectual property laws.
The “Niléa” trademark is registered with INPI (French National Institute of Industrial Property) under number 5157116.
Any unauthorized reproduction, distribution, or use, in whole or in part, is strictly prohibited.
Personal data collected is processed in compliance with Regulation (EU) 2016/679 (GDPR) and French data protection laws.
It is used exclusively for order processing, delivery, and customer relationship management.
For more information, please refer to the Privacy Policy available on the website.
Maison Niléa cannot be held liable for any damage resulting from the use of the website, interrupted access, or any malfunction beyond its control.
The Seller’s liability cannot be engaged for minor differences between photos and actual products due to their artisanal production.
These Terms of Service are governed by French law.
In the event of a dispute, the customer is invited to contact customer service first at contact@maison-nilea.com in order to seek an amicable solution.
In accordance with the provisions of the French Consumer Code regarding consumer dispute mediation, after having contacted us and in the absence of a satisfactory response, you have the right to submit your dispute free of charge to the following consumer mediator:
CM2C
49 rue de Ponthieu
75008 Paris
France
Phone: +33 1 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net